Frequently Asked
QUESTIONS
How do I get started? There are several ways to reach Sort + Style to begin your organizing journey. You could click on the “Book My Consultation” button within this website and fill out the form. Other ways to connect are via email at nicole@sortandstylehome.com or via Instagram @_sortandstyle_ or Facebook message. We will reach back out to you shortly to answer questions you may have and schedule an in-home consultation.
Do I need to clean up my space before you come? Not at all. We come with a zero judgement mindset. Please do not feel the need to clean your space. We are happy to start with it “as is.”
Is our work together confidential? Yes. Clients can feel confident knowing our conversations and time together is completely private. We are passionate about helping clients, and do get excited to share the stunning results. However, we deeply respect your privacy. If you prefer not to have your space featured on social media, that’s entirely up to you and can be designated on our contract. We prioritize confidentiality and never share specific locations or client information on social media.
How long will it take to get organized? The time required to organize a space depends on factors like size, clutter, and the scope of the project. After our initial consultation, we’ll provide a customized estimate. Smaller projects can be completed within a few hours to a day, while larger projects may take several days.
Do I need to be present during the sessions? In our detailed consultation, we’ll get to know your style, preferences, and specific needs. While we’re happy to involve you as much as you’d like in the “sort” portion of the organizing sessions, once we’ve decluttered items, we want you to feel free to move on to your other priorities. We know your time is precious! Our focus is on providing a hassle-free, "white glove” experience that takes as little of your time as possible.
Can my kids and pets be present during the sessions? We adore children, I was a teacher after all, but we understand that it can be challenging to focus on your space when your littles are around. If possible, we recommend arranging childcare during our services. This will allow you to fully engage in the process, get the most value from our time together, and ensure that the end result is exactly as you envision. Pets are welcome, if friendly to guests in your home. We do prefer, if possible, that they are kept in a different part of the home, away from the space we are organizing. This will ensure the session runs smoothly and without interruption or damage to your valuables.
Will we be throwing things away? We will gently and lovingly guide you to make decisions during the “sort” portion of our time together. An edit of your space will help give it breathing room, and truly is the most important step before any sort of organization system is installed. We would never throw anything away or donate anything without the client’s permission. We will help you decide on the best course of action, whether it's selling, donating, re-homing, recycling, or disposing of items. We do offer removal services for donations with an additional fee.
Who purchases organizational supplies? Sort + Style provides all products for the spaces we organize. We also provide custom labels. Clients are responsible for paying for all products necessary for the completion of the project, as listed on the project invoice at the conclusion of our services. These product costs are in addition to any service hour fees. For larger items for a project (such as shelving, cabinets, garage slat wall) clients will be provided with links and asked to purchase those items ahead of our scheduled organizing services.
Can I use some of the products I already own? If you have existing products or materials you'd like to use, we're happy to integrate them into our plan or help you find a different area of your home to re-use those products. Our focus is on making the most of what you already have, which helps keep costs down and supports a more sustainable approach to organizing your space
What is the cost? The investment is $75 per hour per organizer. Every space is unique, so the time required to organize will vary based on several factors, including how quickly decisions are made, and the overall size and scope of the project. Every session our team is focused, productive, and meticulous. We strive to be extremely efficient, yet work with the utmost care for your home and belongings as if they were our own. You will be provided with a custom estimate and proposal after your initial consultation, which will give you a clear idea of final cost.
Are there additional expenses? In addition to service hour fees and product, you may be charged for other expenses including, but not limited to, supplies, shipping/delivery charges, $25 travel fee (if more than 25 miles from Sort + Style), parking, tolls, overnight hotel charges, donations and returns.
What payment methods do you accept? Clients will receive a proposal and agreement within a few days after their initial consultation. A deposit amount will be listed, and is required at the time of booking to reserve your scheduled dates. We accept payment via cash, check, or Venmo. Please make checks payable to "Sort and Style, LLC." At the end of the organizing project, the client will receive a final invoice. The remainder of the balance for service hours, as well as product purchases, will be listed. Payment is due within ten days of completion of the project.